download issues

We have noted a recurring download issue that some users have been facing. As far as we have been able to figure, this is an issue caused by the default security settings of the latest versions of Internet Explorer. The Pop-Blocker (Warning Bar) like download blocker is not accessible to many older versions of JAWS.

If you know how to close the warning bar (pop-up blocker) for Internet Explorer, please do that and search the page. There is another link available on that page to re-start the download process.

The other thing that you can do is to modify your security settings in the following manner.

Go to Tools, select Internet Options, then go to the Security Tab and Click on the
Custom Level Button. Go to the ActiveX Controls and Plug-ins header and look for "Automatic Prompting for ActiveX Controls" and Enable-On. Go further down to the Downloads settings and make sure that Automatic Prompting for Downloads is set as Enable-On.

Once you take these steps, when you click on the download button, a dialog box will ask for the location where the file should be saved. You can specify the location on your hard-drive in the desired folder.You can then open the same file and read it.

Do let us know if you still face problems. We would happy to help.

Warm Regards,

Team inclusive planet